Privacy policy

(ENG)

PRIVACY AND PROTECTION OF YOUR PERSONAL DATA

This Privacy Policy describes how alata-pt.myshopify.com (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if the user contacts us for customer support. In this Privacy Policy, we refer to any information that may uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information on what personal information we collect and why.

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.

Purpose of the collection: to load the Site accurately to improve the user experience and perform analysis on the use of the Site for its optimization.

Collection source: automatically collected when the user accesses our Site using cookies, log files, web beacons, tags or pixels.

Disclosure for commercial purposes: shared with our Shopify processor.

Order information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, paypall, ATM), email address and telephone number.

Purpose of the collection: to provide the user with products or services to fulfil the contract, process payment information, arrange for the delivery and delivery of invoices and / or order confirmations, communicate with the user, examine orders for potential risk or fraud, and when it is in accordance with the preferences you have shared with us, provide you with information or advertisements related to our products or services.

Collection source: user

Disclosure for commercial purposes: shared with our Shopify processor.

Customer support information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, paypall, ATM), email address and phone number.

Collection objective: provide customer support.

Collection source: user

Disclosure for commercial purposes: N / A

Sharing personal information

We share your personal data with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to boost our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy.

We may share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal requests for information that we may receive or to protect our rights in another way.

Behavioral Advertising

As described above, we use your personal data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. 

For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en. You can disable Google Analytics here: https://tools.google.com/ dlpage / gaoptout.

Use of personal data

We use personal data to provide our services, which include: offering products for sale, processing payments, shipping and fulfilling your order and to keep you updated on new products, services and offers.

Legal base

According to the General Data Protection Regulation (“GDPR”), if the user is a resident of the European Economic Area (“EEA”), we process your personal data according to the following legal bases:

User permission;

The execution of the contract between the user and the Site;

Compliance with our legal obligations;

To protect the user's vital interests;

For our legitimate interests, which do not override the user's fundamental rights and freedoms.

Retention

When the user places an order through the Site, we retain his personal data for our records, unless and until he asks us to delete that information. For more information about the user's exclusion right, see the ‘User Rights’ section below.

Automatic decision making

If the user is an EEA resident, he has the right to object to processing based solely on automated decision making (which includes profiling), when that decision has a legal effect on the user or otherwise affects him significantly.

We do not engage in fully automated decision making that has a legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or significant effect on the user.

Services that include elements of automated decision-making include:

Temporary “blacklist” of IP addresses associated with repeated failed transactions. This “refusal list” persists for a small number of hours.

Temporary “blacklist” of credit cards associated with IP addresses listed in that list. This list persists for a small number of days.

User rights

GDPR

If the user is an EEA resident, he/she has the right to access the personal data we have about him/her, to transfer them to a new service and to request that his/her personal data be corrected, updated or deleted. If the user wishes to exercise these rights, he/she should contact us by email to geral@alata.pt, indicating the subject “GDPR”

Your personal data will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR article: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small amount of information that is downloaded to the user's computer or device when visiting our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make the browsing experience better by allowing the website to remember user actions and preferences (such as login and region selection). This means that the user does not need to enter this information again each time they return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether it is the first time they visit it or whether they are frequent visitors.

We use the following cookies to optimize the experience on our Site and to provide our services.

Cookies necessary for the operation of the store:

Name	Function
_ab	Used in relation to page administrators' access
_secure_session_id	Used in connection with browsing the main store page
cart	Used in relation to the shopping cart
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with login.
storefront_digest	Used in connection with login.
_shopify_u	Used to facilitate the updating of customer account information.

Cookies necessários para relatórios e estatística. 

Nome	Função
_tracking_consent	Preferências de rastreamento
_landing_page	Rastreamento de página de entrada
_orig_referrer	Rastrear páginas de origem
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relativo a marketing e referências
_shopify_sa_t	Shopify analytics relativo a marketing e referências
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

Cookies required for reporting and statistics.

Name	Function
_tracking_consent	Tracking preferences
_landing_page	Landing page tracking
_orig_referrer	Track source pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics related to marketing and references
_shopify_sa_t	Shopify analytics related to marketing and references
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on the user's computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until the user stops browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to the user's device.

The user can control and manage cookies in several ways. Remember that removing or blocking cookies may adversely affect the user experience and parts of our site may no longer be fully accessible.

Most browsers automatically accept cookies, but the user can choose whether or not to accept cookies through the browser controls, usually found in the browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, these can be found in your browser's help file or on sites like www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or choose to opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

No tracking

Please note that because there is no consistent industry understanding of how to respond to “Do not track” signals, we do not change our data collection and usage practices when we detect such a signal in your browser.

Change

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at geral@alata.pt or by mail using the data provided below:

Rua das Raposeiras, 144 | 4635-467 Tabuado, Portugal

Last updated: January 2021

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. The user can contact the local data protection authority or our supervisory authority here: https://www.cnpd.pt/